Thought Process Optimization Methodology

Reasoning for every condition in the pathway must be idenfitified and clarified so that the person performing the capture process can reproduce the expert's decisions. Common meanings are then established within and cross pathways. These steps are repeated for each pathway. 

  

A reasoning strategy is validated first by the expert and then by testing it with a small number of learners. Once validated, a copy of the strategy is given to others and they are asked to use it six times to ensure it is committed to memory. Afterwards they expand and improve their strategy as they learn.

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 Before TPO Implementation begins, a consultant and the appropriate people in the organization's management and the selected domain should identify quantitative and qualitative performance and ROI - Return on investment -- expectations. Later TPO results will be compared to these expectations.

 

Since a captured reasoning strategy must be well organized and work for every situation within the expert's area of responsibility, the fastest and most effective way to capture a strategy is a series of one-on-one interviews. Capturing and organizing an expert's reasoning strategy usually takes 20 to 30 hours of the expert's time, but several months of the TPO consultant's time.

  

The first interviews are used to establish the initial structure, which is organized into thought process pathways. Most of the work is done following each interview when the reasoning strategy is expanded and refined based upon the expert's feedback obtained in the interview. Once a pathway has been identified, interviews are used to capture reasoning for that pathway.