About Us - Partners

Profile: Kitty Durant, Partner

Ms. Durant participated in creating and packaging Thought Process Optimization. She has over 25 years of experience in managing consulting engagements that improve thought processes and decision-making.

Ms. Durant is responsible for directing implementation of MIP's Thought Process Optimization. She pioneered decision support and business intelligence and directed implementation of projects that improve decision-making in the banking, insurance, health insurance, retail, manufacturing, healthcare, aerospace, automotive and transportation industries.

Ms. Durant is accustomed to providing thought leadership and project management. She has managed teams as large as 30 people and has had multi-million dollar budgetary responsibility. Ms. Durant led a major project for development of a business process model at a Fortune 50 Company that resulted in significant savings by consolidating overlapping processes and initiatives.

At a healthcare insurance company, she directed performance improvement of the regulatory reporting process. At a large steel company, she led the effort that improved decision-making and performance of the customer order and inventory control business processes and enabled better integration of sales and production. At a large manufacturing company, she led the project that developed the enterprise-wide business process infrastructure, business intelligence definition and framework for the marketing and customer support. She also developed and taught training courses for clients and consultants.

Before joining MIP, she was a project manager and strategist for a large management consulting firm. She was also Vice President of a Fortune 50 financial institution and Director of a large transportation company where she was responsible for process design and continuous improvement process.